Desk Audit

SUMMARY OF SERVICES

March 2021

Transportation

Cumulative Client Count
Monthly Daily Annually
Service Service Units Mar 2021 Clients Served Mar 2021 Services Daily Average 2021 Clients Served FY 2021 Total Units FY 2021 Budgeted Units FY 2021
Elderly - Rural (Title 3BR) 254 291 69 578 1,884 9,250
Elderly Urban (Title 3BU) 1,622 11,008 34,500
Disabled – Rural (LOR) 151 66 23 128 814 2,550
Disabled – Urban (LOU) 380 3,421 5,000
 Private Pay 0 0 *0 0 0 0
General Public (GPR) 0 0 *0 0 0 9,000
Other 28 13 *0 27 98 420
Total Transportation 2,435 370 92 733 17,225 60,720

*Transportation services discontinued on March 30, 2020 due to COVID-19.

Nutrition

Cumulative Client Count
Monthly Daily Annually
Service Service Units Mar 2021 Clients Served Mar 2021 Services Daily Average 2021 Clients Served FY 2021 Total Units FY 2021 Budgeted Units FY 2021
Congregate Site Meals (C1) 0 0 **0 0 0 50,000 
Home Delivered Meals (C2) 16,060 771 703 1,085 131,410 175,000
Veteran's Home Meals (LOC) 276 N/A 11 N/A 2,059  2,000
Special Home Delivered Meals (LOC) 0 0 0 2 58  1,150
Total Meals 16,336 771 714 1,087 133,527 228,150
Nutrition Education (Title 3B) 0 0 0 0 0  20

**Center services discontinued on March 19, 2020 due to COVID-19.

In-Home Services

 Cumulative Client Count
Services Service Units Mar 2021 Clients Served Mar 2021 Services Daily Average 2021 Clients Served FY 2021 Total Units FY 2021 Budgeted Units FY 2021
Family Caregiver - In-Home Respite (Title 3E) 0 0 12 56 2,184  2,184
In-Home Respite (LOC) 1,266 45 48 68 9,042 21,216
Family CaregiverMaterial Aid (Title 3E) 0 0 2 191 437  415
Local CaregiverMaterial Aid (LOC) 137 133 6 183 1,044 2,000
Homemaker(Title 3B) (EMG) 954 142 45 217 8,463  17,742
Information & Assistance (Title 3B) 339 339 12 2,112 2,241  3,000
Information & Assistance (Title 3E) 74 71 2 367 407  350
Outreach (Title 3B) 45 45 2 326 326  700
 Personal Care(Title 3B) 1,183 113 53 167 9,842  21,937
Telephoning (Title 3B) 2,404 1,442 96 2,194 18,026  2,000
Utility Assistance (Title 3B) 0 0 0 0 0  1,000
Visiting (Title 3B) 0 0 ***0 0 0  800

***Due to COVID-19 we have not been able to provide visiting services

Other Services

 Cumulative Client Count
Monthly Daily Annually
Service Service Units Mar 2021 Clients Served Mar 2021 Services Daily Average 2021 Clients Served FY 2021 Total Units FY 2021 Budgeted Units FY 2021
Wellness (Title 3B) 0 0 **0 0 0  13,000
Health Promotion (Title 3D) 0 0 N/A 0 0  600
Recreation (Title 3B) 0 0 **0 0 0  23,000
Public Education 0 Sessions N/A Sessions 0  60
Aging and DisabilityResource Center (LEG)  341 N/A N/A N/A 2,954  375
Material Aid (Title 3B) 1,967 1,000 77 2,148 14,401  30,000
Legal Services(Title 3B) 0 Sessions Sessions Sessions 83  97
Medication Management (LEG) N/A N/A N/A 25  180
Fair Market Value of Medications: $60,751.00

**Center services discontinued on March 19, 2020 due to COVID-19. TCOA served 175 days this FY.

Legend

Title 3B - Federal & State Funding Title 3D - Federal & State Funding Title 3C1- Congregate Meals
Title 3C2- Home Delivered Meals Title 3E – Family Caregiver LEG – Legislative Funding
LOC - Local Funding GPR - General Public Rural R - Rural U - Urban

Just a quick thanks for the wonderful collection of goods you delivered to us this past month. Such a thoughtful thing to do! I frequently saw we have the best council of all, and this gift verifies it. Once again, Thanks.

J.T., Houma, LA

Thanks to Council on Aging. I know that this is little but I still want to thank you. The lunches you bring me mean so much. I have so many problems standing in one place to even cook a meal. I also want to thank you for my birthday gift. It was such a wonderful surprise. Thank you. I bless you all for the wonderful job you are doing. God bless you and keep you all safe. I love you all.

P.T. Houma, LA

Just want to thank you for the most thoughtful gift basket for Mrs. I.S. on her 95th birthday. It really cheered her up and made her day extra special. Thanks also for the meals you provide and the courteous driver who delivers them everyday with always a smile and a kind word! It means a lot to those who are homebound. Again, thanks for all that you do.

M.A.C. Shriever, LA

On behalf of the Veterans of this area we wish to thank you for the assistance with hot meals for our homeless Veterans. You do so much for our seniors, but to help veterans too, goes above and beyond the call. Thank you again for your help. God Bless America and supporters like you.

Terrebonne Veterans Shelter, Houma, LA

Give Us A Call

Main Line: 985-868-8411
Transportation: 985-868-7701
Food For Seniors: 985-858-5139
Nutrition/Home Delivered Meals: 985-868-7596
In Home Services: 985-868-5546